Operations Management D, 5 points / 7.5 ECTS Syllabus : Operations Management D Course code : FEKD61 Responsibility : Umeå School of Business Subject : Business Administration Level : D (specialized) Course credit : 7.5 ECTS / 5 points Field of education : Social Sciences This course is a course at specialized level in a MSc-degree at the University of Umeå. The course is also an elective course in the Master’s Programmes at Umeå School of Business (USBE). Further information: http://www.usbe.umu.se/master/index_eng.html 1. Resolution to arrange the course The course was established by the Faculty of Social Sciences at Umeå University in December 2002. The syllabus was revised by the Board of Umeå School of Business on May 29, 2006. The syllabus is valid from February 15, 2007. 2. Objective and contents This course is designed to teach students the nature and scope of Operations Management (OM). The student will learn what the function of operations involves, what managerial problems are associated with the design, control and planning of operations the managers are facing, and finally what techniques and decision tools are used to solve these problems. Several articles from practitioner journals will be discussed to supplement the theory. In particular, students after completing this course will be able to • Appreciate the key ingredients of management of operations. • Understand how effective management of operations can lower cost, increase productivity and improve responsiveness to customer requirements. • Improve the students analytical skills through the use of operations management methods. 3. Prerequisites Courses in Business Administration (90 ECTS) A minimum of 40 points/60 ECTS from A-level and B-level courses (Management, Accounting, Financial Investments, Cost Accounting, Marketing) At the advanced, C level, a minimum of 20 points/30 ECTS, including a Bachelor’s thesis or equivalent 4. Teaching methods The course is based on lectures that outline general theories related to the course topics. Seminars will be utilized to examine the details of the theories and the practice of the topics under study. In some cases more advanced simulation processes will be used. Moreover, group or individual assignments with both oral and written presentations will be used throughout the course. The student is expected to come to class regularly and participate in class discussions. 5. Examination The examination comprises a written examination at the end of the module, and an assessment of completed cases and project reports. Complementary work on term papers and other compulsory tasks should be completed two weeks after the final date of the module, at the latest. Exams may include materials from textbook, handouts, reading assignments and class discussions . Students who do not pass at the time of the normal written examination will be offered an opportunity to sit a further examination within 2-3 weeks on courses having the normal pace of study. After this, the sub- sequent opportunity for taking the examination arises, as a rule, in connection with the module offered during the subsequent term. Beyond that, additional examination opportunities normally arise every academic year one week prior to the start of the autumn term. Information on this can be obtained from the Student Counsellor. Resit opportunities are given each August on modules for which there are written examinations held at the end of the spring term. The following grading system is used: Pass With Distinction (Väl godkänd, Vg, 75% or more), Pass (Godkänd, G, 50% or more) and Fail (Underkänd, U, less than 50%). For exchange students the ECTS grading scale will be used upon request. When a student has failed an examination on two occasions, he or she has a right to have another grading teacher. A written request should be handed to the director of studies no later than two weeks before the next examination opportunity. Grades on the course are awarded when students have passed all examinations and compulsory course elements. 6. Readings and other materials Compulsory Textbook: Slack, Nigel, Chambers, Stuart & Johnston, Robert (2004) Operations management. 4th edition. Harlow: Prentice-Hall. Umeå School of Business, Articles (Student Office/Studentexpeditionen) ---------------- UMEÅ UNIVERSITY Umeå School of Business SE-901 87 Umeå, Sweden www.usbe.umu.se